A jury’s decision to award sportscaster Erin Andrews $55 million as a result of a hotel’s failure to reasonably safeguard her privacy, safety and security is a forceful and important
Continue Reading Guest Privacy, Safety and Security
Hotel Guest Health and Safety
Being Hospitable to Service Animals*
By Nelson Migdal on
The Equal Rights Center based in Washington, D.C. has recently published a short and helpful booklet for users of service animals and other types of assistive animals. It is a
Fitness First
By Nelson Migdal on
Posted in Hotel Guest Health and Safety, Hotels
The traveler today, whether a business traveler or leisure traveler, is mindful of fitness and food. Eating well and working out while on the road is an ever present challenge
Technology and Security–Too Much of a Good Thing?
By Nelson Migdal on
Posted in Hotel Guest Health and Safety
Hi-tech key cards, hidden cameras, metal detectors, secure and limited entrance and elevator access, and even the simplicity of the vigilance of employees and guests are many of the best…
Continue Reading Technology and Security–Too Much of a Good Thing?
Understanding Security–Where Does All the Guest Data Go?
By Nelson Migdal on
Posted in Hotel Guest Health and Safety
So you check-in, hand over your credit card…and then what? As our reliance on computers and electronic data grows, hotel managers and operators have access to your credit card and…
Continue Reading Understanding Security–Where Does All the Guest Data Go?
The Basics of Security – The Same, But Different
By Nelson Migdal on
Posted in Hotel Guest Health and Safety
Whether the hotel is located within the United States or outside of the country, the security of hotel guests and employees is top of mind for all hotel brands and…
Continue Reading The Basics of Security – The Same, But Different
The Definition of Security – It’s Broad and Growing
By Nelson Migdal on
Posted in Hotel Guest Health and Safety
Today, it seems that we are always being recorded, filmed or otherwise monitored by some device. While there are practical limits and legal restraints, a question often lingers — How…
Continue Reading The Definition of Security – It’s Broad and Growing
The Future of the Hotel Gym – So Much More than a Treadmill in the Corner
By Nelson Migdal on
Posted in Hotel Guest Health and Safety
We have all seen it and experienced it – we want to keep in shape while on the road, so we go to the hotel gym – the little room…
Continue Reading The Future of the Hotel Gym – So Much More than a Treadmill in the Corner
JW Marriott Moves Luxury Into Health, Fitness and Lifestyle
By Nelson Migdal on
Posted in Hotel Guest Health and Safety
Typically when one thinks of a luxury hotel brand – one envisions lovely six fixture bathrooms, expansive lobbies, first class linens, and excellent customer service. Beyond the offerings at the…
Continue Reading JW Marriott Moves Luxury Into Health, Fitness and Lifestyle
Taking a Bite Out of Bed Bug Litigation – A Strategic Plan May Be the Best Defense
By Nelson Migdal on
Posted in Hotel Guest Health and Safety
Litigation against hotel owners due to bed bug infestation is running rampant. The best way to take a bite out of a bed bug claim, may just be to bite…
Continue Reading Taking a Bite Out of Bed Bug Litigation – A Strategic Plan May Be the Best Defense